Create a user

Create users in Cloud Management Platform (CMP) and manage their passwords and email verification

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Administrators, and users with the Manage Group Memberships permission in at least one group, can create users. You can create users directly in CMP, as described below, or sync users from an external directory via LDAP or SSO. For how users, groups, and roles fit together, see Users.

Create a user manually

  1. Go to Admin > Users.

  2. Select Create a new User.

    Screenshot of the Create a User form.

  3. Complete the Create a User form.

  4. Select Create.

Email verification

When a user’s email address is changed, a verification email with a link is sent to the new address. When the user selects the link, the address is marked as verified and active. Email verification is enabled by default.

To enable or disable email verification:

  1. Go to Admin > Miscellaneous Settings.
  2. Toggle Require User Email Verification on or off.

Passwords

When a user is created, they can receive a password in one of two ways:

  • The administrator assigns a temporary password. This is the default.
  • CMP emails the user a password reset link, and the user sets their own password. To use this method, enable Require New Users to Self-Assign Passwords in Admin > Miscellaneous Settings.

Change a password

After a user is created, they can change their temporary password to one of their choosing. An administrator can also change another user’s password.

  1. Open your own profile, or go to Admin > Users and select a user.
  2. Select Manage profile.
  3. In the Change password and Confirm password fields, enter the new password.
  4. Select Save changes.

Password reset

  1. On the login screen, select Forgot password?
  2. Enter your email address and select Email Password Reset. An email with a recovery link is sent to that address.
  3. Select the link in the email.
  4. Enter a new password, then confirm it.
  5. Select Reset Password.