Configure Slack to use multi-channel alerts

Create a Slack app and connect it to Cloud Management Platform (CMP) so multi-channel alerts post to a Slack channel

Prerequisites

  • Create or identify a Slack channel for alerts.
  • Ensure you can access your Slack workspace in a browser.

Create a Slack app

  1. Log in to https://api.slack.com/apps.

  2. Select Create New App > From scratch.

  3. Provide an App Name and select your workspace.

  4. Select Create App.

    Screenshot of Slack’s create app modal.

  5. Under Features, select OAuth & Permissions.

  6. Under Scopes > User Token Scopes, select Add an OAuth Scope.

  7. Select chat:write.

    Screenshot of the Slack app scope configuration.

Authorize the app and copy the access token

  1. Under Settings, select Install App.

  2. Select Allow.

  3. Copy the User OAuth Token.

    Screenshot of installed Slack app settings.

Create a Slack alert channel in CMP

  1. In CMP, go to Admin > Multi-Channel Alerts.
  2. Select Add.
  3. Select Slack.
  4. In the New Alert Channel - Slack form, provide the following:
    • Name
    • Alert Categories. The built-in categories are cloudbolt.admin and cloudbolt.security.
    • Slack Channel(s): one or more channel names or IDs, separated by commas. The # is optional.
    • Slack API Token: the Slack app’s User OAuth token
  5. Select Create.

Verification

Log out of CMP, then log back in. You should see an alert in the designated Slack channel notifying you of a successful login.