ServiceNow CMDB

To learn more about this OneFuse module, refer to ServiceNow CMDB.

Prerequisites

1. Configure OneFuse Property Set(s) and OneFuse Module Policies.
2. Install OneFuse XUI per CloudBolt CMP.
3. Review an overview on OneFuse Modules with CloudBolt CMP.
4. Create a new Blueprint (if none exist) or determine which existing Blueprint(s) will utilize this OneFuse Module. Resource: Blueprints.

Configure the Blueprint

1. Know the name of the OneFuse Connection Info created via OneFuse XUI initial setup.
2. Determine which OneFuse ServiceNow CMDB Policy to run for this Blueprint.
3. Update the Blueprint to add in necessary parameters to invoke a OneFuse ServiceNow CMDB Policy.
4. Deploy the Blueprint to provision a deployment and create ServiceNow CMDB Configuration Item(s) and run the Provision IRE Template.
5. Performing specific Day2 actions on the Resource will update the ServiceNow CMDB CI(s) accordingly and run the Update IRE Template.
6. Destroy the Deployment to update the ServiceNow CMDB CI(s) with the specified deprovision status and IRE Template.

Update the Blueprint

1. Log in to CloudBolt CMP.
2. If not already on the Catalog page, select Catalog from the main menu.
3. Search and find the desired CloudBolt Blueprint.
4. Edit the Blueprint by selecting the gear icon on the bottom-right of the Catalog Item.

Add in necessary Parameters

The following Parameters need to exist on the Blueprint.

Learn more about CloudBolt Parameters for: Blueprints, Environments, and Groups.

Call a ServiceNow CMDB Policy:

Example Parameter:

OneFuse_ServiceNowCmdbPolicy: 'OneFuse:MyServiceNowCmdbPolicy'

Additional helpful properties passed to OneFuse Module

Purpose: Relate OneFuse Policy executions from different OneFuse Modules together with a Tracking ID.

Purpose: Reference a specific NIC’s values to get hostname, IP Address, etc.

Replace <#> with a number from 0 to 9, one for each NIC.

Replace <value> with an appropriate key: assignment, dnsServers, dnsSuffix, fqdn, gateway, hostname, ipAddress, label, mac, network, nicLabel, target

Examples:

• OneFuse_VmNic0.dnsSuffix
• OneFuse_VmNic0.fqdn
• OneFuse_VmNic0.hostname
• OneFuse_VmNic0.ipAddress
• OneFuse_VmNic0.target: when DNS Suffix is provided, will be the FQDN; otherwise, will be the hostname (without domain).

Purpose: Reference VM hardware information: cpu, memory, etc.

Replace <value> with an appropriate key: cpuCount, memoryGB, memoryMB, platformUuid, powerState, totalStorageGB

Examples:

• OneFuse_VmHardware.cpuCount
• OneFuse_VmHardware.memoryGB
• OneFuse_VmHardware.platformUuid
• OneFuse_VmHardware.powerState
• OneFuse_VmHardware.totalStorageGB

Provision

Deploy a Blueprint with OneFuse ServiceNow CMDB Policy configured. ServiceNow CMDB CI(s) will be created in ServiceNow.

Outputs

The following parameter will have the generated OneFuse ServiceNow CMDB Managed Object as a JSON string on the resource.

Deprovision

Destroy an existing resource with OneFuse ServiceNow CMDB Module configured. ServiceNow CMDB CI(s) will be updated with the specified deprovision status in ServiceNow.

Trigger Points