Troubleshooting
View job logs and contact CloudBolt Customer Success for support
Job logs
View Job Logs to identify any issues.
- Log in to the OneFuse UI.
- Select Jobs from the left navigation menu.
- Find the job of interest from the datatable and select the eye icon to view it.
- Find the Job Logs section and view logs.
In future releases, we will enable Log mode and Log exports.
Support
CloudBolt’s Customer Success team is here to help with OneFuse.
Create a support ticket
- Go to https://support.cloudbolt.io/.
- Select New Support Ticket.
- Select OneFuse as the request type.
- Fill out the form with as many details as possible.
- Select Submit.
Email Customer Success
Send an email to support@cloudbolt.io.