# Troubleshooting

> View job logs and contact CloudBolt Customer Success for support

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Site [llms.txt](/llms.txt)

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## Job logs

View Job Logs to identify any issues.

1. Log in to the OneFuse UI.
2. Select **Jobs** from the left navigation menu.
3. Find the job of interest from the datatable and select the eye icon to view it.
4. Find the **Job Logs** section and view logs.

<div class="alert alert-info" role="alert">


In future releases, we will enable Log mode and Log exports.
</div>


## Support

CloudBolt's Customer Success team is here to help with OneFuse.

### Create a support ticket

1. Go to [https://support.cloudbolt.io/](https://support.cloudbolt.io/).
2. Select **New Support Ticket**.
3. Select **OneFuse** as the request type.
4. Fill out the form with as many details as possible.
5. Select **Submit**.

### Email Customer Success

Send an email to [support@cloudbolt.io](mailto:support@cloudbolt.io).