# ServiceNow Connector

> Configure the OneFuse ServiceNow Connector for catalog item automation

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Site [llms.txt](/llms.txt)

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Enable customers to use ServiceNow to request OneFuse Policies as part of a ServiceNow Catalog Item. Resulting OneFuse deployments are reflected and managed in ServiceNow and in OneFuse.

## Features

- Manage multiple OneFuse Endpoints in ServiceNow.
- Manage OneFuse Catalog Items in ServiceNow after they are created when creating a OneFuse ServiceNow Catalog Item Policy.
- Manage OneFuse Deployments in ServiceNow.
- Execute a OneFuse ServiceNow Connector Policy (that invokes a OneFuse vRealize Automation Policy) via the [OneFuse API](https://app.swaggerhub.com/apis-docs/cloudbolt/OneFuse/).
- Consume any available OneFuse Module via a ServiceNow Catalog Item.
- Graphically map fields between ServiceNow and the OneFuse Module within ServiceNow.
- Create, update, and destroy deployments to and from VMware vRealize Automation, Terraform, and more from ServiceNow.

## Setup overview

1. [Set up and install](/docs/onefuse/configure/modules/servicenow-connector/setup-and-install/) the OneFuse Update Set.
2. Create a ServiceNow [Credential](/docs/onefuse/configure/module-credentials/). The ServiceNow user needs the role `x_sovla_onefuse.admin`.
3. Create a [ServiceNow Endpoint](/docs/onefuse/configure/module-endpoints/#servicenow).
4. Create an [OneFuse ServiceNow Catalog Item Policy](/docs/onefuse/configure/modules/servicenow-connector/catalog-item-policies/) to automatically create a correlated ServiceNow Catalog Item.
5. [Request the ServiceNow catalog item](/docs/onefuse/configure/modules/servicenow-connector/request-catalog-item/) to invoke the configured OneFuse Module.
6. [Track ServiceNow Connector deployments](/docs/onefuse/configure/modules/servicenow-connector/tracking-deployments/).

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Section pages:

- [Set up and install the ServiceNow Connector](/docs/onefuse/configure/modules/servicenow-connector/setup-and-install/): Set up and install the OneFuse ServiceNow Connector
- [Catalog item policies](/docs/onefuse/configure/modules/servicenow-connector/catalog-item-policies/): Create and manage ServiceNow Catalog Item policies in OneFuse
- [Request a catalog item](/docs/onefuse/configure/modules/servicenow-connector/request-catalog-item/): Request a ServiceNow catalog item using OneFuse
- [Tracking ServiceNow Connector deployments](/docs/onefuse/configure/modules/servicenow-connector/tracking-deployments/): View and manage ServiceNow Connector deployments tracked by OneFuse