# Send email automatically

> Once SMTP is configured, Cloud Management Platform (CMP) sends emails automatically

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Site [llms.txt](/llms.txt)

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Each one is rendered from a built-in, customizable [email template](/docs/cmp/configure/administration/system/email/templates/).

## Orders

- When an order needs approval, CMP emails the approvers for that order's group. See [Users](/docs/cmp/configure/access-and-security/users/).
- **Send Reminder** on the order sends approvers another request.
- When an order is finished, CMP emails the requester with the result. This is controlled by the **Email on order completion** setting in [Email Settings](/docs/cmp/configure/administration/system/email/), enabled by default.
- When an order that names a recipient finishes successfully, that recipient is emailed.

## Rules and actions

Several built-in rules send email as their action. You can see the pattern in the **Then** behavior of the *Notify admins when a newer version of CloudBolt is available* rule, and copy it in your own rules.

- **Email owners of AWS VMs Missing Required Tags** emails the owner of each AWS server that is missing a required tag.
- **Expire Resources** tells resource owners that a resource has expired. After a set number of days, it also creates a deletion job.
- **Email group admins when quota usage over threshold** emails every member of the group who holds the Manage Subgroup Quotas permission.

One built-in orchestration action also sends mail: **Email Owners of Expired Servers**, at the **Pre-Expire Server** trigger point, sends each owner a daily list of expired servers until they delete them. See [Rules](/docs/cmp/use/orchestration/rules/) and [Plugins](/docs/cmp/use/orchestration/plugins/).

## Job failures

These are sent to the CB Admin address configured in [Email Settings](/docs/cmp/configure/administration/system/email/).

- Synchronizing VMs from resource handlers, or servers from provision engines, emails on failure.
- An LDAP user synchronization job sends an email when it cannot synchronize permissions.
- A Continuous Infrastructure Testing job emails when a test fails.
- The job engine emails when a job has outrun three times the global timeout, if automatic restart is enabled. See [Restart the job engine](/docs/cmp/configure/administration/system/job-engine/restart/).

## Management commands

Some of the commands run on the appliance send emails:

- `check_for_stale_jobs`, `quota_monitor`, and `rates_monitor` email on failure, to the addresses given with `--emails` or to the CB Admin address. Pass `--noemail` to skip.
- `export_server_info` delivers its report by email. Use `--email-to` for specific addresses, or `--email-group-admins` to send each group its own report, addressed to that group's admins.

## Related

- [Email](/docs/cmp/configure/administration/system/email/): SMTP settings and the addresses emails are sent to and from.
- [Email templates](/docs/cmp/configure/administration/system/email/templates/): The built-in templates and how to customize them.
- [Send email manually](/docs/cmp/configure/administration/system/email/send-manually/): Sending mail from your own plugins, actions, and reports.